Privacy Policy

Overview

Sostene Ltd respects your privacy. This policy explains what information we collect through this website, how we use it, and how you can contact us about your personal data.

Information we collect

We collect information you choose to provide when you contact us, including details submitted through our contact form or by email. This may include your name, email address, organisation, phone number, enquiry details, and any other information you include in your message.

We also use Fathom Analytics to understand basic website usage. Fathom provides privacy-focused analytics without using cookies, and reports information to us in aggregate form.

How we use your information

Information submitted through our contact form or email is used only to respond to your enquiry, communicate with you directly, and keep appropriate records of business communication.

Analytics information is used to understand how the website is used and to improve the website, content, and user experience.

Sharing your information

We do not sell your personal information. We may use trusted service providers, such as website hosting, email, form handling, and analytics providers, where needed to operate this website and respond to enquiries.

Storage and security

We store enquiry information safely and take reasonable steps to protect it from unauthorised access, loss, misuse, or disclosure. We keep personal information only for as long as reasonably necessary for communication, business records, legal requirements, or legitimate operational needs.

Your rights

Depending on where you are located, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal data. To make a request, contact us using the details below.